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Can't login to Wordpress from Plesk dashboard

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Vladimir Chernikov
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Plesk for Windows Plesk for Linux kb: fixed kb: bug ext: wptk ABT: Group A

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • After WordPress Toolkit Extension upgrade to 5.2.0-4553 version it is not possible to login to WordPress instance from the Plesk active list dashboard under Plesk > Domains > example.com > Log In button .
  • Instead of login to WordPress, new tab with Plesk is opened and blank page appears: 
    mceclip2.png
  • The following error is shown in browser DevTools > Console (F12):

    CONFIG_TEXT: app.bundle.js?5.2.0-4553&18.0.31-2:13 Uncaught TypeError: Cannot read property 'baseUrl' of undefined

Cause

Product issue:

  • #EXTWPTOOLK-6049 "Log In link on domain overview page in Active List now works properly."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

WordPress Toolkit extension should be updated automatically with Daily Maintenance task. To update extension manually:

  1. Log in to Plesk
  2. Go to Extensions > Updates > Check Now
  3. Update WordPress Toolkit.

 

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