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Domains are missing at Websites & Domains in Web Admin Edition

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George Alibegashvili
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Plesk Onyx for Linux Plesk Onyx for Windows kb: technical ABT: Group A

Applicable to:

  • Plesk Onyx for Linux
  • Plesk Onyx for Windows

Symptoms

Domains are missing at Websites & Domains in Web Admin Edition.

Cause

Domain belongs to a different Webspace - analog of Subscriptions from other Plesk editions.

Resolution

Switch between webspaces via Webspaces drop-down list in the top right corner of Plesk Web Interface.

Webspaces.jpg

Comments

3 comments

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  • Avatar
    Eduard Pertíñez

    For a week or so, every day I enter into our plesk admin page, WITH the admin/root user, all domains and subdomains from all users are GONE. The website shows a page inviting me to create my FIRST domain.

    I workaround it going to /var/lib/psa/dumps/

    and using one of the old dumps

    gzip  -d mysql.daily.dump.8.gz
    plesk db < mysql.daily.dump.8

    I was lucky I found the error inside the same week that appeared for the first time. Now, the problem happens again every morning. So I HAVE A REAL BIG PROBLEM HERE.

    Could you please give me some hint of what is going on?

     

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  • Avatar
    Eduard Pertíñez

    The only "major" thing I changed latelly is that I modified the limit of open files for a user.

    ulimit -n 8192   

    My website had started showing problems and that seemed to solve them.

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  • Avatar
    Eduard Pertíñez

    ERR [panel] KeyUpdate Result code: 2 Unspecified error
    [2021-12-30 12:46:45.707]  ERR [panel] KeyUpdate Result desc: License key is not prolongated yet

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