Unable to upload file in WordPress: Missing temporary directory

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    bjoern.gerlach (Edited )

    Hi,

    I have exactly this problem, that Wordpress complains about an missing temp folder and I have tried to do the workaround as described here

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-missing-a-temporary-folder-error-in-wordpress/

    but doesn't solve the problem. Since I have this issue on different subdomains, I believe the issue is somewhere on the Plesk/Server side.

    I am not an IT-expert and for me the above text is too cryptic. What does it mean to /how do I restart the PHP service? I can log-into Plesk Obsidian and I see the "PHP settings (v7.3.20)" but there is no possibility to restart it. 

    Can you please provide more information. Thank you.

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    Nelson Leiva

    Hi bjoern.gerlach,

    You can restart the PHP service corresponding to that domain in Plesk > Tools & Settings > Services Management > restart the service on the right-hand side of the PHP version

    The step described in the article refers to restarting the service via SSH in the Linux console.

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    bjoern.gerlach

    Dear Nelson,

    thank you so much for your response. I guess I found the "Services Management" page under the heading "Server Management":

    Interestingly enough, on this Service page I was not able to find any reference to PHP:

    Does this explain my problem? Any thoughts what to do?

    I appreciate your support. Thank you,

    Björn

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    Ivan Postnikov

    Hello bjoern.gerlach

    Indeed, this doesn't look right.

    Please, make sure, that PHP versions in question are installed, this article should help you.

    If installing missing PHP handler won't help, submit a support request, additional investigation will be required.

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    bjoern.gerlach

    Hi Ivan,

    thanks a lot for your response. I had updated already the PHP version as you described and this indeed solved my problem. 

    Best,

      Björn

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    Ivan Postnikov

    Hello bjoern.gerlach

    Glad to hear that it's resolved now =)

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