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Mail autodiscover in Plesk does not work with Outlook 365

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Leonid Gukhman
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Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

  • Mail autodiscover does not work.
  • Microsoft Outlook for Office 365 or Outlook 2019 is used as a mail client.

Cause

Microsoft Outlook for Office 365 and Outlook 2019 use Microsoft proxy servers for autodiscover requests. The used servers do not support mail servers other than Microsoft Exchange.

Resolution

As a workaround, settings can be configured manually according to the instruction.

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