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Mail autodiscover in Plesk does not work with Outlook 365

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Leonid Gukhman
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Plesk for Linux kb: technical ABT: Group A

Applicable to:

  • Plesk for Linux

Symptoms

  • Mail autodiscover does not work.
  • Microsoft Outlook for Office 365 or Outlook 2019 is used as a mail client.

Cause

Due to technical restrictions on the Microsoft side, Mail Autodiscover function in Plesk does not work with Microsoft Outlook for Office 365 and Outlook 2019. 

Resolution

As a workaround, settings can be configured manually according to the instruction.

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