Plesk for Windows
kb: technical
Applicable to:
- Plesk for Windows
Symptoms
-
A Plesk backup task completes with:
PLESK_WARN: WARNING: (Email account object 'mail.user') Cannot read message number 123 from mailbox mail.user@example.com on mail server MailEnable
-
A Plesk backup task freezes and a lot of warnings as above appear in the file
%plesk_dir%\PMM\logs\backup-XXXX-XX-XX-XX-XX-XX-XXX\backup.log.
Cause
The email message(s) was removed by a user during the backup creation.
Resolution
The warning can be ignored. Removed emails will be skipped from the backup.
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