Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

RapidSSL and GeoTrust paid SSL certificates provided by SSL It! extension are not supporting www and SAN




  • Avatar
    Colin Thompson

    Is a reboot of the server required for this to take effect?  I have auto updates enabled for my server and the situation is the same.  The DigiCert version is showing as 1.9.1-203.

    The workaround is not favorable as I have been down that road before.

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  • Avatar
    Ivan Postnikov

    Hello Colin Thompson

    The server reboot isn't required here. 

    It's required to reissue a certificate. Please, contact our licensing team and describe the issue.

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