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On Plesk for Linux server, removed NS records are not restored on enabling DNS zone

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Taras Ermoshin
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Plesk for Linux kb: bug ABT: Group B

Applicable to:

  • Plesk for Linux

Symptoms

  • DNS zone was disabled in Domains > example.com > DNS Settings.

  • All NS records were removed in Domains > example.com > DNS Settings without any warnings.

  • When DNS zone is enabled back, NS records are not restored, and it is not possible to manage DNS records:

    PLESK_ERROR: Error: Domain has no NS DNS record.

Cause

Plesk bug PPPM-10021 which is planned to be resolved in one of the future Plesk updates.

Resolution

Apply the solution from the following article and enable the zone afterwards: Unable to start named/named-chroot: zone example.com has no address records, bad zone

Comments

2 comments

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  • Avatar
    ManuelR

    have same issue when I try to add an TXT entry

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  • Avatar
    Ivan Postnikov

    Hello ManuelR

    Thank you for notice.

    Please, follow this article to be notified when the issue will be resolved.

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