Plesk for Linux
kb: fixed
kb: bug
ABT: Group A
Applicable to:
- Plesk Linux
- Plesk for Linux
Symptoms
- The Switch off auto-reply on option is set to 26 June 2020 in Plesk > Domains > example.com > Email Addresses > johndoe@example.com > Auto-Reply:
- However, the Switch off auto-reply on option turns off the next day on 27 June 2020.
Cause
Product issue:
-
#PPPM-8995 "Plesk now stops sending automatic replies late in the evening the day before the end date."
Fixed in:- Plesk Obsidian 13 October 2021
Resolution
Please consider updating your server:
Workaround
If update is not possible for some reason you may try the following
workaround
Until the bug will be fixed, apply the following workaround:
- Log into Plesk.
- Go to Domains > example.com > Email Addresses > johndoe@example.com > Auto-Reply.
- Set the Switch off auto-reply on feature option one day earlier of the required date(for example, if it is required to disable option on 26 June 2020 set the 25 June 2020).
- Press the OK button to apply the changes.
Comments
1 comment
The text in the page says that the bug referenced will be resolved "in the next Plesk update releases".
However, Plesk Onyx reached EOL in April 2021 according to the Plesk lifecycle page.
Does this mean that this issue will in fact not be resolved for Onyx, and that it is necessary to upgrade to Obsidian in order to resolve the issue?
Of course everyone should upgrade to Obsidian anyway, but this is not always easily possible for all users under all circumstances.
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