Plesk Onyx for Linux
kb: bug
ABT: Group A
Applicable to:
- Plesk Onyx for Linux
Symptoms
- The Switch off auto-reply on option is set to 26 June 2020 in Plesk > Domains > example.com > Email Addresses > johndoe@example.com > Auto-Reply:
- However, the Switch off auto-reply on option turns off the next day on 27 June 2020.
Cause
This is the Plesk bug with the ID #PPPM-8995 which will be fixed in the next Plesk update releases.
Resolution
Until the bug will be fixed, apply the following workaround:
- Log into Plesk.
- Go to Domains > example.com > Email Addresses > johndoe@example.com > Auto-Reply.
- Set the Switch off auto-reply on feature option one day earlier of the required date(for example, if it is required to disable option on 26 June 2020 set the 25 June 2020).
- Press the OK button to apply the changes.
Comments
1 comment
The text in the page says that the bug referenced will be resolved "in the next Plesk update releases".
However, Plesk Onyx reached EOL in April 2021 according to the Plesk lifecycle page.
Does this mean that this issue will in fact not be resolved for Onyx, and that it is necessary to upgrade to Obsidian in order to resolve the issue?
Of course everyone should upgrade to Obsidian anyway, but this is not always easily possible for all users under all circumstances.
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