Applicable to:
- Plesk for Linux
Symptoms
-
Migration process at Tools & Settings > Migration and Transfer > 203.0.113.2 appears stuck on "Fetch configuration data from Plesk servers" step. The same can be seen on Logs tab.
-
On the source server there is an active backup creation process at Tools & Settings > Backup Manager. This CPU usage for this process is high:
# top
16836 root 39 19 117016 19932 9392 R 99.0 0.1 255:46.86 /opt/psa/admin/bin/pmm-ras --export-dump-as-file --session-path=/opt/psa/PMM/sessions/2020-08-13-041208.968 --volume-names=/On debug logs, it shows stuck on the following step:# less /usr/local/psa/var/modules/panel-migrator/sessions/XXXXXXXXXXXXXX/debug.log
...
+|2020-08-13_04:12:08,101|D|MT|core.runners.base||source|Execute command on the source server 'source' (54.38.138.54): /opt/psa/bin/pleskbackup --domains-name --configuration --output-file /root/plesk_migrator/plesk_migrator-fdfdxz3e1g1grx9gpgbw4mupf3djhdtk/backup.tar -vvvvv --polling-interval 5 --from-file /root/plesk_migrator/plesk_migrator-fdfdxz3e1g1grx9gpgbw4mupf3djhdtk/filter.list
Cause
Server capacity, as the current backup process on the source server, consumes a lot of CPU.
Resolution
The migration of subscriptions and domains will continue normally as soon as the backup process finishes on the source server.
Comments
3 comments
Can this process be skipped by killing that process on the Source server.
This part of the migration process seems broken , this making simple migration last days with no results.
Mike Yrabedra Hello there,
You may stop the backup process on the source server if you desired. If you're having additional issues with migration process please open a ticket with our support at https://support.plesk.com/hc/en-us/
Same here
No backup process active
source and destination cpu usage < 5%
After updating to 18.0.44 Update #2 migration stalls at
Fetch configuration data from Plesk servers
for hours.
Was fine last time tried
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