Unable to send or receive e-mail messages: Client host rejected: cannot find your hostname

Follow

Comments

5 comments

  • Avatar
    Oliver Latson

    Hi there,

    I did your recommended steps but I have and always had an FQDN and after reinstalling the extinsion it still says I would have an invalid hostname.
    Do you have any further suggestions?

    0
    Comment actions Permalink
  • Avatar
    Til Wegener

    Doesnt work for me. How can i fix it?

    1
    Comment actions Permalink
  • Avatar
    Alisa Kasyanova

    @Oliver Latson @Til Wegener

    Check the /etc/hostname file: it may be edited manually, so Plesk is showing an FQDN hostname, while in fact it is changed to non-FQDN.

    If /etc/hostname also has an FQDN hostname, please create a request to our support and we will investigate the issue further.

    1
    Comment actions Permalink
  • Avatar
    Til Wegener

    @... Thank you, that was the solution.

    0
    Comment actions Permalink
  • Avatar
    Oliver Latson

    Hi Alisa,

    yes I can confirm it also.

    Thank you for your advice.
    I seperately had to install libdbd-mysql-perl but  then I was able to start amavis service and reinstall the Plesk email security extension.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request