Plesk for Windows
Plesk for Linux
kb: technical
ext: wptk
ABT: Group B
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
Unable to install the WordPress instance for the example.com domain, the process fails with the error below:
PLESK_ERROR: Unable to unpack archive C:\Inetpub\vhosts\example.com\httpdocs\wp5f21e42e92b610.55750898\wordpress-5.4.2.zip to C:\Inetpub\vhosts\example.com\httpdocs\wp5f21e42e92b610.55750898
at (UnpackArchive::onRunAsUser line 2706)
Cause
The value that is set for Hard quota on disk space option is not enough.
Resolution
- Log into Plesk.
- Go to Domains > example.com > Web Hosting Access > Hard quota on disk space.
- Increase value for the Hard quota on disk space * option or set it as Unlimited.
- Scroll down and press the OK button to apply the changes.
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