- Plesk for Linux
Postfix is used as mail server
Dovecot is used as POP3/IMAP server
Mails are lost when Postfix treats email as delivered in case Dovecot is down. Following may be found in
CONFIG_TEXT:postfix-local: postfix-local: email@example.com, firstname.lastname@example.org, dirname=/var/qmail/mailnames
dovecot: service=lda, email@example.com, ip=. Error: userdb lookup: connect(/var/run/dovecot/auth-userdb) failed: Connection refused
dovecot: lda: Fatal: Internal error occurred. Refer to server log for more information.
postfix/pipe: 682101A2BAE: firstname.lastname@example.org, relay=plesk_virtual, delay=1.2, delays=0.13/0/0/1.1, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
postfix/qmgr: 682101A2BAE: removed
#PPPM-9919 "Support issue PPPM-9919"
- Plesk Obsidian (RC1 18.0.15 as #PPP-40191) 04 June 2019 (Windows)
If update is not possible for some reason you may try the following
Currently, there is no workaround available for this issue or any way to restore messages that already lost.