Plesk for Linux
kb: technical
ABT: Group A
Applicable to:
- Plesk for Linux
Symptoms
-
The website
example.comhosted on Plesk redirects to the Plesk login page when accessed via HTTPS (by URLhttps://example.com) -
The URL is not customized in Plesk > Tools & Settings > Customize Plesk URL:
Plesk-hosted website redirects to Plesk login page when opened via HTTPS -
The Full hostname is set as
example.comin Tools & Settings > Server Settings
Cause
The web server treats queries to example.com as queries to Plesk URL because of the same hostname for the server.
Resolution
Change the server's hostname:
-
Go to Tools & Settings > Server Settings
-
Set a new name in the field Full hostname:
Note: The hostname should be FQDN. To access Plesk URL via hostname this hostname should resolve globally to the server's IP.
Comments
2 comments
this did not work. it still redirects to login page.
Hello bassam G,
Please double-check step-by-step whether the configuration is adjusted correctly in accordance with the article.
If it does not help please feel free to open a support request to check the issue further.
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