NS records created in Plesk transferred to DigitalOcean incorrectly

Symptoms

• NS records created at Domains > example.com > DNS Settings transferred to DigitalOcean incorrectly:

  • In Plesk: ns1.example.com., ns2.example.com.
  • After transfer to DigitalOcean: ns1.digitalocean.com., ns2.digitalocean.com.

• DigitalOcean DNS extension is used on the server.

Cause

This is a Plesk extension bug with ID EXTPLESK-634, which is planned to be fixed in future product updates.

Resolution

PLESK_WARN: Warning: After the extension update, the fix might be overwritten then it should be reapplied.

Until the bug is fixed, use a custom version of the extension where the issue is resolved. For that:

1. Download digitaloceandns-1.0.4-28.zip from the attachment.

2. Log into Plesk.

3. Navigate to Extensions > install Panel.ini Editor extension: How to install extension in Plesk?

4. Open Panel.ini Editor extension > Editor tab.

5. At the end paste the following lines and click Save:

   CONFIG_TEXT: [ext-catalog]
   extensionUpload = true

6. Navigate to Extensions > My Extensions and click Upload Extension.

   

7. Upload the .zip archive with fixed extension.