Symptoms
-
Plesk installation fails with one of the following errors:
CONFIG_TEXT: ERROR: There is no product with the ID 'plesk' at the installation source.
CONFIG_TEXT: ERROR: There is no release with ID 'PLESK_XX_X_XX' of product 'plesk' at the installation source.
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Manual installation is interrupted with the following message:
CONFIG_TEXT: Installation will not continue because of your operating system
"'Debian' 'Linux' '10 .4 '' x86_64 '" is not supported.
Please see the Plesk release notes for the full list of
supported operating systems.
Cause
Unsupported OS is installed on the server
Resolution
Use one of the currently supported OS as per the following list
Note: check if your OS is still supported per Planned Deprecations and Removals
Either migrate to a supported OS using Plesk Migrator or run dist-upgrade to upgrade the installed OS.
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