Applicable to:
- Plesk for Linux
Symptoms
Full Plesk backup is created instead of an incremental one or backup task fails with the following error:
CONFIG_TEXT: Unable to validate the remote backup. It may not be restored. Error: Failed to exec pmm-ras: Exit code: 1: basic_string::_M_create
Cause
Product issue:
-
#PPPM-12112 "After updating to Plesk Obsidian 18.0.28, a full server backup is no longer erroneously created instead of an incremental one when the base backup exists and it is valid."
Fixed in:- Plesk Obsidian 06 July 2020
Resolution
Workaround
If update not possible for some reason, apply a custom fix following the steps below:
-
Back up the existing pmm-ras utility
# cp /usr/local/psa/admin/sbin/pmm-ras /usr/local/psa/admin/sbin/pmm-ras.bk
-
Download the fixed file:
# wget https://plesk.zendesk.com/hc/article_attachments/360013662060/pmm-ras-18.0.28-bcos7x64.zip
-
Unzip it:
# unzip pmm-ras-18.0.28-bcos7x64.zip
-
Place the fixed file instead of the existing one:
# cp pmm-ras /usr/local/psa/admin/sbin/pmm-ras
-
Back up the existing pmm-ras utility
# cp /usr/local/psa/admin/sbin/pmm-ras /usr/local/psa/admin/sbin/pmm-ras.bk
-
Download the fixed file:
# wget https://plesk.zendesk.com/hc/article_attachments/360013662080/pmm-ras-18.0.28-ubt1804x64.zip
-
Unzip it:
# unzip pmm-ras-18.0.28-ubt1804x64.zip
-
Place the fixed file instead of the existing one:
# cp pmm-ras /usr/local/psa/admin/sbin/pmm-ras
-
Back up the existing pmm-ras utility:
# cp /usr/local/psa/admin/sbin/pmm-ras /usr/local/psa/admin/sbin/pmm-ras.bk
-
Download the fixed file:
# wget https://plesk.zendesk.com/hc/article_attachments/360014136740/pmm-ras-18.0.28-deb90x64.zip
-
Unzip it:
# unzip pmm-ras-18.0.28-deb90x64.zip
-
Place the fixed file instead of the existing one:
# cp pmm-ras /usr/local/psa/admin/sbin/pmm-ras
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