On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Articles in this section

See more

WordPress instance can not be removed via Plesk applications catalog

Avatar
Miguel Monteiro
Updated
Follow
kb: bug ext: wptk ABT: Group A Plesk Obsidian for Linux

Applicable to:

  • Plesk Obsidian for Linux

Symptoms

  • WordPress instance can not be removed in Plesk at Domains > example.com > Applications. It just returns {"status":"success"}.

Cause

This is Plesk bug with ID EXTWPTOOLK-3043, which is planned to be fixed in future product updates.

Resolution

As a workaround:

  1. Log into Plesk.

  2. Disable WordPress Toolkit extension in Extensions > My Extensions tab > WordPress Toolkit > More > Disable.

  3. Remove the Wordpress instance in Domains > example.com > Applications.

  4. Re-enable WordPress Toolkit extension again in Extensions > My Extensions tab > WordPress Toolkit > More > Enable.

Comments

1 comment

Sort by Date Votes
  • Avatar
    Ankush Mittal (Edited )

    Has this been fixed in the latest update?

    I managed to remove it without any issues from - /modules/wp-toolkit/index.php/index/list

    But not from the Applications list of the particular domain

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles