- Plesk Obsidian for Windows
Plesk is not accessible:
PLESK_INFO: HTTP Error 500.0 - Internal Server Error
C:\Program Files (x86)\Plesk\admin\engine\php-cgi.exe - The FastCGI process exited unexpectedly
Accessing Plesk directly on the server via RDP the following detailed information is shown:
CONFIG_TEXT: Server Error
Lock Manager error: 'Unable to create file: C:/Program Files (x86)/Plesk/var/locks/authorizer.lock: Permission denied'.
Missing user psaadm_users for the folder and all the subfolder/files of C:/Program Files (x86)/Plesk/var/locks/
Connect to the server via RDP
Open properties of C:/Program Files (x86)/Plesk/var/locks/ folder mentioned in the error and switch to the Security tab.
Add the username psaadm_users with all the permission as allow:
Click Ok to save.