Plesk for Linux
kb: technical
ABT: Group B
Applicable to:
- Plesk for Linux
Symptoms
Unable to connect to a Plesk server via FTP using FileZilla:
PLESK_INFO: Error: GnuTLS error -110: The TLS connection was non-properly terminated.
Status: Server did not properly shut down TLS connection
PLESK_INFO: Error: GnuTLS error -15: An unexpected TLS packet was received.
Cause
SSL certificate/the passive ports range is not configured on the Plesk server.
Resolution
-
Check that an SSL certificate for securing Plesk is set properly:
-
Configure passive ports on the server:
How to configure passive ports range for ProFTPd on a server behind a firewall?
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