Unable to send email via PHP: Rejecting message: system user uid='XXXX' is not allowed to send mail

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    Stefan Wolf

    I need to use this workaround for every new subscription. Plesk is up-to-date.

    Are there any other solutions on this topic?

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    Kaspar van Dalfsen

    I don't think this issue has been fully fixed. I just encountered this issue my server with Plesk version 18.0.33.

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    Christoph Roethlisberger

    Same here on several subscriptions....no clue where this problem comes from

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    Stefan Wolf

    I made a cronjob on all Plesk servers with the script from above, because it's happening over and over again

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    Marc Vidal

    Hi there!

    The bug mentioned in this article was fixed in Plesk Obsidian 18.0.28 but it might be possible that the consequences of this bug are present on newer Plesk versions.

    Stefan Wolf If this issue is encountered on newer Plesk versions, apply the workaround available in this article. In case the issue persists after applying the workaround, please submit a ticket to Plesk Support to investigate this issue further.

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    Christoph Roethlisberger

    I've opened a support request and got confirmation that this problem is known and worked on (#PPP-50568)

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    Marc Vidal

    Hello Christoph Roethlisberger,

    The issue you encountered is described in the following KB article: https://support.plesk.com/hc/en-us/articles/360016874959

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