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Advanced Monitoring graphs in Plesk are empty after updating Grafana packages to version 7.0.0

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Alexey Lapshin
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kb: fixed kb: bug ABT: Group A Plesk Obsidian for Linux Plesk Obsidian for Windows

Applicable to:

  • Plesk Obsidian for Linux
  • Plesk Obsidian for Windows

Symptoms

  • Advanced Monitoring graphs are empty.

  • Grafana 7.0.0 is installed:

    # rpm -qa | grep grafana
    grafana-7.0.0-1.x86_64

    # dpkg -l | grep grafana
    ii grafana 7.0.0 amd64 Grafana

    C:\> "%plesk_dir%var\modules\grafana\grafana\bin\grafana-server.exe" -v
    Version 7.0.0 (commit: a04ef6cefc, branch: HEAD)

Cause

Product issue:

  • #EXTPLESK-1867 "Resolved compatibility issues with Grafana 7.0."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

Plesk for Linux

  1. Connect to the server using SSH as root.

  2. Back up the file /etc/grafana/grafana.ini:

    # cp -p /etc/grafana/grafana.ini /etc/grafana/grafana.ini_back

  3. Edit the file /etc/grafana/grafana.ini adding the following lines to the end of the file:

    CONFIG_TEXT: [plugins]
    allow_loading_unsigned_plugins = grafana-simple-json-backend-datasource

  4. Restart service:

    # service grafana-server restart

Plesk for Windows

  1. Connect to the server using RDP as Administrator.

  2. Back up the file %plesk_dir%var\modules\grafana\grafana\conf\custom.ini.

  3. Edit the original file %plesk_dir%var\modules\grafana\grafana\conf\custom.ini adding the following lines to the end of the file:

    CONFIG_TEXT: [plugins]
    allow_loading_unsigned_plugins = grafana-simple-json-backend-datasource

  4. Restart Grafana service: open Windows services with [Win + R], type services.msc, then right-click on Grafana and click Restart.

Comments

2 comments

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    webmaster (Edited )

    just added the line to the end of /etc/grafana/grafana.ini  file

    restarted per instrutions - still stalling. It was ending up with a specific "Grafana Server Error" message - that no longer is appearing. Now getting

    "login.OAuthLogin(state mismatch)"

    restarted plesk - nada

    updated to grafana 7.03, restarted grafana server - nada

    What is the fix on this please?

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  • Avatar
    Alexey Lapshin

    Hello, @webmaster

    Please try to clear browser cache/cookies oк check with another browser.

    If the issue persist - submit a ticket to us https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

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