- Plesk for Linux
- Plesk for Windows
Any of following error messages appears on Wordpress Toolkit:
PLESK_ERROR: Failed to reset cache for the instance #51, reason: An error has occurred when decoding JSON: Decoding failed: Syntax error
PLESK_ERROR: An error has occurred when decoding JSON: Illegal Token, When try to disable in the Plesk panel.
Wordpress instance has "WP GEO Website Protection" or "Hide My WP" plugins installed
- The command below may return the name of the affected WordPress plugin:
# grep -rnw -e "You are blocked. Please contact site administrator if you think there is a problem." /var/www/vhots/example.com/httpdocs
Wordpress Plugin is blocking the actions performing by Plesk.
- Log in to Plesk
- Go to Domains > Example.com > Wordpress > Plugins
- Disable WP GEO Website Protection and Hide My WP plugins: