- The license is not updating automatically where Plesk 12.0 and below is used. The error is shown in Tools & Settings > Licenses Management:
PLESK_ERROR: cURL error description: SSL connect error(35)
- After several tries license gets renewed just fine.
Old TLS ciphers, that are conflicting with the modern one on the KA servers. This is covered by the epic PL-8012.
To update the license on the Linux server open
/etc/hosts file or on Windows server open
C:\Windows\System32\drivers\etc\hosts file. Edit it and point to the specific ka.plesk.com server with the following record:
Then save changes and try renewing license again. In Plesk > Tools & Settings > License Management.