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Plesk is broken: TypeError: Cannot read property 'map' of undefined

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Marc López
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Plesk for Windows Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

Plesk is unavailable after failed upgrade, or one or more of the following errors are shown on different pages in Plesk:

PLESK_ERROR: TypeError: Cannot read property 'map' of undefined.

PleskMap.PNG

PLESK_ERROR: Internal error
TypeError: Cannot read property querySelector of null
undefined

Cause

The upgrade process was interrupted, and Plesk was upgraded partially.

Resolution

  1. Connect to the server via SSH/RDP.

  2. (On Windows) Run Command Prompt as administrator.

  3. Run the Plesk installer to re-install missing packages:

    # plesk installer

Comments

2 comments

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  • Avatar
    Rahul K Shinde

    I am getting 

    WARNING: Command line option '--repatch' is deprecated and will be ignored.


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  • Avatar
    Ivan Postnikov

    Hello Rahul K Shinde

    I will notify the article author about this.

    However, this command could've resolved the issue, did it happen? If not, you will need to submit a support request, check this link for details.

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