kb: technical
ABT: Group A
Symptoms
- Site served by CloudFlare shows:
CONFIG_TEXT: 522 error
Connection Timed Outor:
CONFIG_TEXT: ERR_CONNECTION_TIMED_OUT
- If site is resolved to a Plesk IP in the hosts file (without CloudFlare involved into processing the request), it displays correctly.
Or, it may show SSL warning:CONFIG_TEXT: Your connection is not private
This server could not prove that it is example.com; it's security certificate is not trusted
Cause
CloudFlare blocks connections to sites with untrusted SSL, or domain's DNS are setup incorrectly on CloudFlare side and A record points to a different server
Resolution
Contact CloudFlare support for assistance.
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