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Unable to update Plesk: plesk-php* requires libMagickWand-6.Q16.so.6()(64bit)

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Renan Genova Ferreira
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kb: technical Plesk Obsidian for Linux

Applicable to:

  • Plesk Obsidian for Linux

Symptoms

  • Unable to update Plesk. The following error is shown:

    CONFIG_TEXT: Exception: Failed to solve dependencies:
    plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 requires libMagickWand-6.Q16.so.6()(64bit)
    plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 requires libMagickCore-6.Q16.so.6()(64bit)
    plesk-php72-imagick-3.4.3-1centos.7.200427.1953.x86_64 requires libMagickWand-6.Q16.so.6()(64bit)
    plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 requires libMagickWand-6.Q16.so.6()(64bit)
    plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 requires libMagickCore-6.Q16.so.6()(64bit)
    plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 requires libMagickCore-6.Q16.so.6()(64bit)

  • ImageMagick package installed is ImageMagick-6.7 or older:

    # rpm -qa | grep -i magick
    ImageMagick-6.7.8.9-18.el7.x86_64

  • ImageMagick does not update to a newer version:

    # yum update ImageMagick
    Loaded plugins: fastestmirror, langpacks
    Loading mirror speeds from cached hostfile
    No packages marked for update

  • CentOS-Base repo contains the following baseurl:

    # cat /etc/yum.repos.d/CentOS-Base.repo
    [base]
    ...
    baseurl=http://olcentgbl.trafficmanager.net/centos/$releasever/os/$basearch/

Cause

Incorrectly configured repository prevents ImageMagick from being updated to a newer version, which provides libMagickCore-6.Q16.so.6()(64bit).

Resolution

  1. Connect to the server via SSH;
  2. Open this file with a text editor: /etc/yum.repos.d/CentOS-Base.repo:
  3. Comment out baseurl or remove it, and add the following mirrorlist under [base]:

    CONFIG_TEXT: [base]
    name=CentOS-$releasever - Base
    mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=os&infra=$infra
    #baseurl=http://mirror.centos.org/centos/$releasever/os/$basearch/rch/ 

  1. Update ImageMagick:

    # yum update ImageMagick

  1. Update Plesk:

    # plesk installer update

Comments

3 comments

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  • Avatar
    Jesús Rodríguez

    I have the following version installed:

    Versión del producto: Plesk Obsidian 18.0.26.0
    Versión del sistema operativo: CentOS 7.7.1908 x86_64
    Fecha de creación: 2020/04/10 18: 0

    And I don't have the CentOS-Base.repo file, in my installation I have the following repo.

    atomic.repo CentOS-Sources.repo plesk-ext-grafana.repo RPM-GPG-KEY.atomicorp.txt
    CentOS-CR.repo CentOS-Vault.repo plesk-ext-panel-migrator.repo
    CentOS-Debuginfo.repo epel. repo plesk.repo
    CentOS-fasttrack.repo epel-testing.repo RPM-GPG-KEY.art.txt

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  • Avatar
    Anton Maslov (Edited )

    Hi,

    "CentOS-Base" is essential for the operating system functionality. Try to reinstall it as below:

    rpm -Uvh --force http://mirror.centos.org/centos-7/7/os/x86_64/Packages/centos-release-7-8.2003.0.el7.centos.x86_64.rpm

    After that clear cache:

    yum clean all

    And try to update again:

    yum update -y

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  • Avatar
    Jesús Rodríguez

    Anton Maslov, muchas gracias me ha funcionado perfectamente, ya tengo el servidor actualizado y funcionando. 

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