- Plesk for Linux
Note: This article has the reference to the issues with the fixes available:
- #PPP-39779 "Changing the email address of a customer account no longer results in an error if the DNS server component is installed, but was not installed at the moment of the customerâ€™s creation."
- Plesk Obsidian Preview 07 May 2019 (Linux)
- #PPPM-9775 "Error changing e-mail address in Contact info: ('displayName' = '', 'name' = '') (as PPP-39779)"<br />Fixed in: <ul><li><a href="https://docs.plesk.com/release-notes/onyx/change-log/#contents-179-preview14">Plesk Obsidian Preview</a> 07 May 2019 (Linux)</li><li><a href="https://docs.plesk.com/release-notes/obsidian/change-log/#contents-18-rc10">Plesk Obsidian Release Candidate 1.0</a> 04 June 2019</li> </ul> </li> </ul> <div class="bug_consider">Please consider updating your server: <ul><li><a href="https://support.plesk.com/hc/en-us/articles/213411749">Plesk Upgrade Guide</a></li> </ul> </div> </div>
A customer with a subscription was created in Plesk when the component BIND DNS server was not installed.
After installing BIND DNS server, the following error is shown upon changing the email address of that customer in Plesk in Customers > John Doe > Edit Contact Info:
PLESK_ERROR: Error: Incorrect DNS zone parameters were specified.('displayName' = '', 'name' = '')
The customer's email address is actually changed.
Plesk bug PPPM-9775 which is planned to be fixed in one of the future Plesk updates.
Until the bug is fixed, use the workaround:
Click on a section to expand
Go to Domains > example.com > DNS Settings an click Reset to Default.
Connect to the server using SSH.
Execute the command:
# plesk bin dns -res example.com -ip 203.0.113.2
where 203.0.113.2 is the IP address assigned to the domain.