Plesk or "yum update" system update fails: requires libMagickCore.so.5

Taras Ermoshin

Updated January 14, 2021 11:42

Plesk for Linux kb: fixed kb: bug ABT: Group A

Applicable to:

Plesk for Linux

Symptoms

Operating system is CentOS 7
Plesk installation or regular update fails with requirement libMagickCore.so.5:

CONFIG_TEXT: --> Finished Dependency Resolution
Error: Package: plesk-php56-imagick-3.1.2-centos7.18010913.x86_64 (@PLESK_17_PHP56)
Requires: libMagickCore.so.5()(64bit)
Removing: ImageMagick-6.7.8.9-18.el7.x86_64 (@base)
libMagickCore.so.5()(64bit)
Updated By: ImageMagick-6.9.10.68-3.el7.x86_64 (base)
Not found

or:

CONFIG_TEXT: Exception: Failed to solve dependencies:
plesk-php73-imagick-3.4.3-1centos.7.200418.1216.x86_64 requires libMagickWand.so.5()(64bit)
plesk-php74-imagick-3.4.3-1centos.7.200418.1216.x86_64 requires libMagickCore.so.5()(64bit)
plesk-php73-imagick-3.4.3-1centos.7.200418.1216.x86_64 requires libMagickCore.so.5()(64bit)
plesk-php74-imagick-3.4.3-1centos.7.200418.1216.x86_64 requires libMagickWand.so.5()(64bit)

Cause

Product issue:

#PPPM-11893 "Plesk now supports CentOS 7.8."
Fixed in:
- Plesk Onyx 17.8 28 April 2020
- Plesk Onyx 17.5 28 April 2020
- Plesk Onyx 17.0 28 April 2020
- Plesk Obsidian 28 April 2020

Resolution

Please consider updating your server:

How to install Plesk updates

Workaround

If update is not possible for some reason you may try the following

workaround

The issue is already fixed for CentOS, restart update or installation.

For Cloudlinux it is possible to update excluding ImageMagick from list of updates:

# yum update --exclude=ImageMagick*

Additional information

If the issue occurs with libMagick version 6 refer to this article for solution: Unable to update Plesk: plesk-php* requires libMagickWand-6.Q16.so.6()(64bit)

Comments

5 comments

Christopher Danks April 28, 2020 14:42

HI

I am using latest plesk Version 18.0.26 on CloudLinux 7.7

when i do a yum clean all && yum update -y

it still fails with:

Error: Package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 (PLESK_17_PHP74)
Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64 (PLESK_17_PHP73)
Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 (PLESK_17_PHP56)
Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php72-imagick-3.4.3-1centos.7.200427.1953.x86_64 (PLESK_17_PHP72)
Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 (PLESK_17_PHP71)
Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 (PLESK_17_PHP56)
Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php72-imagick-3.4.3-1centos.7.200427.1953.x86_64 (PLESK_17_PHP72)
Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64 (PLESK_17_PHP73)
Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 (PLESK_17_PHP70)
Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 (PLESK_17_PHP70)
Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 (PLESK_17_PHP74)
Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 (PLESK_17_PHP71)
Requires: libMagickCore-6.Q16.so.6()(64bit)

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Gregory Griffin April 29, 2020 06:42

Good Morning Ivan,

TY for posting that the issue is fixed, but for me it's not as I still get the error as you see below:

Error: Package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 (PLESK_17_PHP74)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64 (PLESK_17_PHP73)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 (PLESK_17_PHP56)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 (PLESK_17_PHP71)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 (PLESK_17_PHP56)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64 (PLESK_17_PHP73)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 (PLESK_17_PHP70)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 (PLESK_17_PHP70)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 (PLESK_17_PHP74)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 (PLESK_17_PHP71)
           Requires: libMagickCore-6.Q16.so.6()(64bit)

How can I fix this? TY in advance for your help.

I wish you a great day.

Greg

Ivan Postnikov April 29, 2020 10:25

Hello,

@Christopher Danks

The fix for CloudLinux is expected to be available later this week. As a workaround, it is possible to update excluding ImageMagick from list of updates:

# yum update --exclude=ImageMagick*

@Gregory Griffin

Try the same,e workaround.
I will add it to the article for now.

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Gregory Griffin April 29, 2020 11:04

Hi Igor,

TY for the answer and suggestion.

I tried it out and no go, on CentOS Linux 7.7.1908

[root@ns359018 ~]# yum update --exclude=ImageMagick*
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
Resolving Dependencies
--> Running transaction check
---> Package plesk-php56-imagick.x86_64 0:3.1.2-centos7.18010913 will be updated
---> Package plesk-php56-imagick.x86_64 0:3.1.2-centos7.20042209 will be an update
--> Processing Dependency: libMagickWand-6.Q16.so.6()(64bit) for package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64
--> Processing Dependency: libMagickCore-6.Q16.so.6()(64bit) for package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64
---> Package plesk-php70-imagick.x86_64 0:3.4.3-centos7.18021515 will be updated
---> Package plesk-php70-imagick.x86_64 0:3.4.3-centos7.20042209 will be an update
--> Processing Dependency: libMagickWand-6.Q16.so.6()(64bit) for package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64
--> Processing Dependency: libMagickCore-6.Q16.so.6()(64bit) for package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64
---> Package plesk-php71-imagick.x86_64 0:3.4.3-1centos.7.190626.1727 will be updated
---> Package plesk-php71-imagick.x86_64 0:3.4.3-1centos.7.200422.0938 will be an update
--> Processing Dependency: libMagickWand-6.Q16.so.6()(64bit) for package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64
--> Processing Dependency: libMagickCore-6.Q16.so.6()(64bit) for package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64
---> Package plesk-php73-imagick.x86_64 0:3.4.3-1centos.7.200418.1216 will be updated
---> Package plesk-php73-imagick.x86_64 0:3.4.3-1centos.7.200422.0945 will be an update
--> Processing Dependency: libMagickWand-6.Q16.so.6()(64bit) for package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64
--> Processing Dependency: libMagickCore-6.Q16.so.6()(64bit) for package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64
---> Package plesk-php74-imagick.x86_64 0:3.4.3-1centos.7.200418.1216 will be updated
---> Package plesk-php74-imagick.x86_64 0:3.4.3-1centos.7.200422.0947 will be an update
--> Processing Dependency: libMagickWand-6.Q16.so.6()(64bit) for package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64
--> Processing Dependency: libMagickCore-6.Q16.so.6()(64bit) for package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64
--> Finished Dependency Resolution
Error: Package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 (PLESK_17_PHP74)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64 (PLESK_17_PHP73)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 (PLESK_17_PHP56)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 (PLESK_17_PHP71)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php56-imagick-3.1.2-centos7.20042209.x86_64 (PLESK_17_PHP56)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php73-imagick-3.4.3-1centos.7.200422.0945.x86_64 (PLESK_17_PHP73)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 (PLESK_17_PHP70)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php70-imagick-3.4.3-centos7.20042209.x86_64 (PLESK_17_PHP70)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
Error: Package: plesk-php74-imagick-3.4.3-1centos.7.200422.0947.x86_64 (PLESK_17_PHP74)
           Requires: libMagickWand-6.Q16.so.6()(64bit)
Error: Package: plesk-php71-imagick-3.4.3-1centos.7.200422.0938.x86_64 (PLESK_17_PHP71)
           Requires: libMagickCore-6.Q16.so.6()(64bit)
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest

[root@ns359018 ~]#

Greg

Alexey Lapshin April 30, 2020 03:45

Hello @Gregory Griffin,

Please try the solution from this article: Unable to update Plesk: plesk-php* requires libMagickWand-6.Q16.so.6()(64bit)

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