Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
One or multiple subscriptions fail to be migrated via Plesk Migratior; the following error is shown:
PLESK_ERROR: Unable to create mail account 'jdoe@example.com' in subscription 'example.com': Command LANG=en-US.UTF-8 ALLOW_WEAK_PASSWORDS=1 PLESK_RESTORE_MODE=1 PSA_PASSWORD=***hidden*** mail --create jdoe@example.com -mailbox true -passwd ***hidden*** -cp-access true -ignore-nonexistent-options failed with exit code 1: stdout:
srderr: An error occured dirung mail account creation: Cannot set postbox: Maximum number of mailboxes was reached.
Cause
The target subscription 'example.com' has a mailbox limit reached.
Resolution
Increase the mailbox limit count for affected subscriptions on the target server as per the following article: How to change the mailboxes number limit of a subscription in Plesk?
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