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Email notifications are received daily: /etc/cron.daily/imunify360-firewall exited with return code 127

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Kuzma Ivanov
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Plesk for Linux kb: technical

Applicable to:

  • Plesk for Linux

Symptoms

  • Email notifications are received daily:

    CONFIG_TEXT: run-parts: /etc/cron.daily/imunify360-firewall exited with return code 127

    CONFIG_TEXT: Cron root@example.com /usr/bin/flock -n /var/run/shrinker.lock /opt/alt/python35/bin/python3 /opt/alt/modsec-sdbm-util/bin/shrinker.py > /dev/null
    flock: failed to execute /opt/alt/python35/bin/python3: No such file or directory

  • Imunify360 is not installed: the extension does not appear in Plesk > Extensions > My Extensions.

Cause

The daily task from previously installed Imunify360 was not removed.

Resolution

  1. Connect to the Plesk server via SSH.

  2. Remove the Imunify360 cron task:

    • on CentOS/RHEL-based distributions

      # rm -f /etc/cron.daily/imunify360-firewall

    • on Debian/Ubuntu-based distributions

      # apt-get purge imunify360*

Comments

4 comments

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  • Avatar
    Bas de Bruin

    Having the same issue here, the suggested solution: apt-get purge imunify360* 

    does not solve it (still receiving daily cron emails)

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  • Avatar
    Nelson Leiva

    Hi Bas de Bruin

    You can check what other Imunify cron jobs are still running with the following command:

    # grep -ir imunify* /etc/cron*

    Then you can remove the files from the paths mentioned in the output.

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  • Avatar
    Bas de Bruin

    Hi Nelson Leiva

     

    Thank you. My UNIX knowledge is a little rusty si that why I am using Plesk. Apparently:

    - un-installing Imunify doesn't delete these cron entries

    - Plesk will not show these cron entries in the Scheduled tasks

     

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  • Avatar
    Nelson Leiva

    Hi Bas de Bruin

    >- un-installing Imunify doesn't delete these cron entries

    Yes. Removing the extension does not remove the cron tasks. It is needed to remove them manually.

    >- Plesk will not show these cron entries in the Scheduled tasks

    Some of the package files are installed on the OS directly and thus not managed by Plesk, such as the cron jobs.

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