kb: auxiliary
ABT: Group A
Plesk Obsidian for Linux
Plesk Obsidian for Windows
Applicable to:
- Plesk Obsidian for Linux
- Plesk Obsidian for Windows
Question
How to update Plesk Obsidian to the latest build?
Answer
Note: During the update operation:
- Plesk may not be accessible for several minutes
- Websites will stay online
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Go to Tools & Settings and click Updates.
Note: Plesk Installer uses port 8447. If this port is filtered by a firewall and cannot be opened for some reason, refer to the command-line instructions below.
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On the Updates page, click Install or Upgrade Product:
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Click Continue to begin the update procedure.
Updating Plesk Obsidian via a command-line interface
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Connect to a Plesk server via SSH (Linux) / RDP (Windows Server).
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Start the upgrade using the following command:
Note: On Windows Server, start a command prompt as an Administrator.
MYSQL_LIN: plesk installer --select-release-latest --upgrade-installed-components
Comments
24 comments
I went through the step and the Upgrade page doesn't show an available update from Onyx to Obsidian and Install and Upgrade button is greyed out. I tried Plesk Installer directly on the server and same problem.
I'm running Windows 2008 standard.
thx
@Glenn,
That's because Plesk Obsidian supports Windows Server 2012 and higher. All software requirements are available in this doc.
Also, Windows Server 2008 has reached its end-of-life in January 2020.
So in your case, the best scenario is to deploy a new server with the supported Windows Server version and with Plesk Obsidian being installed and then to migrate on it using these instructions.
Thanks Anzhelika, I thought that might be it.
Is it a fact that Plesk version 17.5.3 will not install on Windows 2008 R2. I got this error message when I tried to upgrade from 11.5.30 to 17.5.3, but I also got an option to contimue which I did not try. ERROR/Warning:
++++
Plesk pre-upgrade checking...
WARNING: Starting from Parallels Plesk 12.0, MyLittleAdmin 2000 is no longer supported.
ERROR: The system was unable to find the specified registry key or value.
Proceeding with installation or upgrade without resolving the issues that were found can corrupt your data.
I confirm that I want to continue, regardless of the issues found.
++++
Can I continue? What is the risk if I do. Where do I get a registry key?
Thank you
Hello John Lloyd
The error
ERROR: The system was unable to find the specified registry key or value.
means that some Plesk-related information in the Windows registry is missing or corrupted. Sometimes this happens due to previously failed updates.
In case proceeding with the upgrade may cause Plesk inaccessibility. Additionally, Windows Server 2008 R2 support was dropped by Microsoft this year, so Plesk installations on this OS are no longer supported.
The recommended approach in your case is to prepare a new server with the supported OS (Windows Server 2012 or newer) and migrate domains there using this guide.
bonjour
nous avons acheté une licence plesk mais quand nous nous procedons a la mise a jour de cette clé nous recevons ce message d erreur
La clé de licence est destinée uniquement à être utilisée avec Plesk fonctionnant dans les environnements virtuels suivants : Conteneurs Virtuozzo, VMWare, Microsoft Hyper-V, Xen, KVM, Hyperviseur Virtuozzo, LXC, Docker. et la clé a ete envoyé
merci
Hello webmaster
This means that the key you have isn't suitable for the type of server you use.
Please, submit a request here to get assistance: https://www.plesk.com/licensing-and-purchase-support/
Hello Md Mainur
This article will help to fix your issue: https://support.plesk.com/hc/en-us/articles/115004292734
what is the difference between
and
actually, it's a PITA. there is nothing that says recheck my license
During the upgrade from Plesk Onyx Version 17.8.11 Update #94 to Plesk Obsidian 18.0.39, using Windows Server 2012 R2, I had this problem, but solved it following the proposed solution:
https://talk.plesk.com/threads/server-error-500-error-after-upgrading-to-18-0-39-class-graphql-utils-not-found.362701/#post-900145
https://support.plesk.com/hc/en-us/articles/360010920974
The upgrade lasted around 1.5h.
During the upgrade some of the pages were not working, so have this in mind.
You now lock anyone who has not updated to the latest Plesk from contacting support? Who came up with that masterful piece of customer awareness? I am unable to update! Plus I now have to write in a public forum even though I am a paying customer. Ridiculous decision. Anyone who cannot update and seeing that is going to think, I have better find a new solution.
Can not update, error
archivo http://20181223-21h42m01s.parallels.mirrors.ovh.net.snap-gra.mirrors.ovh.net/parallels/products.inf3:
The requested URL returned error: 404 Not Found
je voudrais savoir quelle version ubuntu : 18 ou 20, je dois installé pour installer la dernier version de plesk pour mon serveur; que je dois renouveler le 27 avril 2022 ?
Hi javier delgado rosas
Try to apply the solution from this KB article:
https://support.plesk.com/hc/en-us/articles/115004292734
Hello Julio Alonso Cartier
If Plesk updates are not available, make sure that your server OS is supported by Plesk:
https://www.plesk.com/lifecycle-policy/
Bonjour,
Je ne peux pas mettre a jour plesk
Message d'erreur : L'utilitaire yum n'a pas réussi à installer les packs requis.
Je ne sais vraiment pas quoi faire !
I need immediate assistance, and I do not want to riskh knocking the server off line. I have paid for professional service, I need your assistance. I have used the online updates and the suggestions did NOT work. White screen of death.
Tried to do a backup for a customer and got the following error:
Execution of /opt/psa/admin/plib/api-cli/domain_pref.php --update designersplumbing.com -disk_space_soft 80B -ignore-nonexistent-options failed with return code 1.
Stderr is
An error occurred while updating domain settings: Cannot set limit 'disk_space_soft' value to '80': New value is less than the currently used amount of resources (1531789312).
please help
We are on 18.0.41. the latest is .45. update is greyed out in the interface. works from the command line. What is the point of the GUI if things like removing backups and trying to update so that you can submit a request turn into major troubles and an hour of troubleshooting to get something this minor accomplished. especially the backups.
We are on 18.0,.41. the latest is 18.0.45. upgrade is not selectable in the gui. I just went to the command line and did it manually. A lot of packages got installed, but it's still reporting 18.0.41 and I can't submit a ticket unless it's updated. So here I sit in a catch22. really unhappy with plesk these days.
Plesk upgrade is blocked due to Debian end of life.
In addition, PLESK also blocks support requests for versions that are not up to date.
So I can't upgrade and I can't ask for support, but the payment is done on time.
Quite unhappy.
Hi, I am unable to upgrade Plesk to Obsidian 18.0.23. I currently have Onyx 17.8.11 and I only upgrade Plesk using the Plesk GUI. Whenever I go to upgrade, the "Install/Upgrade Product" is greyed out.
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