Applicable to:
- Plesk Obsidian for Linux
Symptoms
-
ProFTPD package was installed/updated from the Atomicorp repository:
CONFIG_TEXT: # rpm -qa | grep proftpd
psa-proftpd-1.3.7rc3-3.el6.art.x86_64CONFIG_TEXT: # rpm -qi psa-proftpd-1.3.7rc3-3.el6.art.x86_64 | grep Vendor
Version : 1.3.7rc3 Vendor: Atomicorp -
Connection to the server via FTP fails:
CONFIG_TEXT: Status: Connecting to 203.0.113.2:21...
Status: Connection established, waiting for welcome message...
Error: Could not connect to serverOR
CONFIG_TEXT: 421 Service not available, remote server has closed connection
-
proftpd -nd10
command fails with error in/var/log/messages
:CONFIG_TEXT: 2020-01-01 12:00:00,202 example.com proftpd[29943]: fatal: unknown configuration directive 'IdentLookups' on line 90 of '/etc/proftpd.conf'
Cause
Atomicorp ProFTP service is not compiled with the mod_ident.c module.
The fix was released by Atomicorp on version psa-proftpd-1.3.7rc3-6.el6.art.x86_64
.
Resolution
- Log in to Plesk via SSH
-
Update the ProFTPD package to
psa-proftpd-1.3.7rc3-6
# yum update psa-proftpd
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