- Plesk Onyx for Linux
Imunify360 packages have been recently upgraded on a Plesk server to version 3.7.9 or 3.7.10:
# grep imunify360 /var/log/yum.log
Nov 14 03:17:08 Updated: imunify360-webshield-bundle-1.4-22.el7.x86_64
Nov 14 03:17:19 Updated: imunify360-firewall-3.7.9-1.noarch
Nov 14 03:17:21 Updated: imunify360-php-i360-0.6-4.el7.x86_64
Nov 14 03:17:21 Updated: imunify360-firewall-plesk-3.7.9-1.noarch
After these updates, websites that use the
mysqlifunction became inaccessible with the following message in a web-browser:
PLESK_INFO: Error establishing a database connection
Webmail is not accessible with 500 error:
PLESK_INFO: The server encountered an internal error or misconfiguration and was unable to complete your request.
In case of websites, the following error message appears in the
CONFIG_TEXT: [proxy_fcgi:error] [pid 1075518] [client 203.0.113.2:38688] AH01071: Got error 'PHP message: PHP Warning: mysqli_query(): Empty query in /var/www/vhosts/example.com/httpdocs/site/wp-includes/wp-db.php on line 763\nPHP message: PHP Warning: mysqli_query(): Empty query in /var/www/vhosts/example.com/httpdocs/site/wp-includes/wp-db.php on line 763\nPHP message: PHP Warning: mysqli_free_result(): Couldn't fetch mysqli_result in /var/www/vhosts/example.com/httpdocs/site/wp-includes/wp-db.php on line 1469\nPHP message: PHP Warning: mysqli_free_result(): Couldn't fetch mysqli_result in /var/www/vhosts/example.com/httpdocs/site/wp-includes/wp-db.php on line 1469\n'
CONFIG_TEXT: [warn] [client 203.0.113.2] mod_fcgid: stderr: PHP Notice: Constant SOME_CONSTANT_NAME already defined in /var/www/vhosts/example.com/httpdocs/index.php on line 30
The following error appears after several attempts to refresh the domain main page:
CONFIG_TEXT: Coding error detected, it must be fixed by a programmer: count_records_sql() expects the first field to contain non-negative number from COUNT(), '' found instead.
In case of webmail, the following error message appears in
CONFIG_TEXT: ns14 kernel: php-cgi: segfault at 55fe00000002 ip 00007ff39e989ff1 sp 00007ffd8a5c62e8 error 4 in libc-2.17.so[7ff39e81b000+1c3000]
/var/log/httpd/error_logcontains the below error:
CONFIG_TEXT: [core:notice] [pid 98536] AH00052: child pid 76264 exit signal Segmentation fault (11)
CONFIG_TEXT: [fcgid:warn] [pid 22389:tid 139623783184128] (104)Connection reset by peer: [client 203.0.113.2:54058] mod_fcgid: error reading data from FastCGI server, referer: http://webmail.example.com/?_task=mail&_refresh=1&_mbox=INBOX
[core:error] [pid 22389:tid 139623783184128] [client 203.0.113.2:54058] End of script output before headers: index.php, referer: http://webmail.example.com/?_task=mail&_refresh=1&_mbox=INBOX
[fcgid:error] [pid 22386:tid 139624196786304] mod_fcgid: process /var/www/cgi-bin/cgi_wrapper/cgi_wrapper(10328) exit(communication error), get signal 11, possible coredump generated
Updated Imunify360 packages break web-server operability.
The issue has been fixed in Imunify360 version 3.7.11. Update the extension to the latest version:
Open Extensions > Updates.
Select Imunify360 extension.
Note: If auto-update for extensions has been disabled previously, enable the setting back at Extensions > Updates > Auto-update.