On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Cannot send email when Plesk Email Security is installed:[]:10024: Connection refused




  • Avatar
    Ognibene Ali


    io ho avuto il blocco delle email ed ho seguito la procedura disinstallato plesk email security e reinstallato, ma non cambiava nulla.

    Poi ho visto che consigliate di modificare php.

    Visto che su plesk non ho ancora php 7.4.9 ho modificato la 7.4 in 7.3.2 e reinstallato plesk email security.

    Adesso sta inviando le email.

    Grazie Dinara mi hai risolto un enorme problema.

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  • Avatar
    Ivan Postnikov

    Hello Ognibene Ali

    Thank you for letting us know. Your experience may be useful for other Pleskians.

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