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Subscriptions tab in Plesk is loading slow when Domain Connect extension is installed

George Alibegashvili

Updated November 03, 2020 20:44

Plesk Onyx for Linux kb: technical ABT: Group B

Applicable to:

Plesk Onyx for Linux

Symptoms

Subscriptions/Domains tab is loading slow.
'Domain Connect' extension is installed.
Subdomain creating too long
The following error can be found in Debug.log:

CONFIG_TEXT: failure: Could not find domain connect URL prefix

Cause

Domain Connect extension checking DNS settings for each domain, which is causing a slowdown on the server with the big number of domains.

Resolution

Disable Domain Connect extension to improve the loading time for the Subscription/Domains tab:

Log into Plesk.
Disable Domain Connect extension in Extensions > My Extensions > Domain Connect:

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