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Subscriptions tab in Plesk is loading slow when Domain Connect extension is installed

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George Alibegashvili
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Plesk Onyx for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk Onyx for Linux

Symptoms

  • Subscriptions/Domains tab is loading slow.

  • 'Domain Connect' extension is installed.

  • Subdomain creating too long
  • The following error can be found in Debug.log:

    CONFIG_TEXT: failure: Could not find domain connect URL prefix

Cause

Domain Connect extension checking DNS settings for each domain, which is causing a slowdown on the server with the big number of domains.

Resolution

Disable Domain Connect extension to improve the loading time for the Subscription/Domains tab:

  1. Log into Plesk.

  2. Disable Domain Connect extension in Extensions > My Extensions > Domain Connect:

    Untitled.png

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