Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

How to sign Data Processing Agreement

Follow

Comments

9 comments

  • Avatar
    Aider Aider

    Скажите а толькор.лицо может поптсать с вами договор ?! Или физ.лицо возможно так же!? Если да,то как лучше сделать подскажите!?! Спасибо!

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Здравствуйте @Aider Aider,

    > Скажите а толькор.лицо может поптсать с вами договор ?! Или физ.лицо возможно так же!?

    Data Protection Agreement является соглашением и подписание необходимо в случае доступа инженеров технической поддержки Plesk к серверу для решения технических проблем.

    Подписание с физичеcкими лицами также возможно.

     

    > Если да,то как лучше сделать подскажите!?

    При необходимости доступа на сервер в заявке инженер технической поддержки пришлет ссылку на подписание документа.
    Заполнять соглашение нужно на английском языке, вместо имени компании нужно будет поставить свое имя. Далее, по образцу и этой статьи.

    0
    Comment actions Permalink
  • Avatar
    Ghislain N'KAGOU

    Where to find this form to fill it out.

    -1
    Comment actions Permalink
  • Avatar
    Ghislain N'KAGOU

    Where to find this form to fill it out

    0
    Comment actions Permalink
  • Avatar
    Frank Fischer

    Same:
    Where to find this form to fill it out.

    0
    Comment actions Permalink
  • Avatar
    Robert Asilbekov

    The form will be provided in a support ticket, in case server access will be required.

    0
    Comment actions Permalink
  • Avatar
    Louise Penny

    I can not log into back end, the last operator said that it was cloud flare. I just deleted cloudflare, and I still can not get in to back end.

    -1
    Comment actions Permalink
  • Avatar
    Curtis Maurand

    Where do I get that form?  A link would be helpful

    1
    Comment actions Permalink
  • Avatar
    Robert Asilbekov

    @Curtis Maurand, links are provided only when server access is required. So I suggest you contact our support first and, if necessary, you'll be asked to sign the document by following the link provided.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request