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Unable to access Ruby extension: Call to a member function getVersion() on

Mikhail Shport

Updated November 03, 2020 20:45

Plesk for Linux kb: technical ABT: Group B

Applicable to:

Plesk for Linux

Symptoms

On attempts to access Plesk > Domains > example.com > Ruby, the next error is shown:

CONFIG_TEXT: Call to a member function getVersion() on null

Cause

Corrupted Ruby installation.

Resolution

Log into Plesk
Remove the Ruby extension and install it once again:
How to manage Plesk extensions (install, disable, remove, update)

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