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Unable to create domain: Error: Unable to load object of type BsDomain with id=X: Domain does not exist.

Updated January 21, 2020 12:15

Symptoms

Creating a domain example.com that was previously removed returns the following error:

PLESK_ERROR: Error: Unable to load object of type BsDomain with id=148: Domain does not exist.
Domain webmail.example.com exists in Plesk

Cause

Product issue:

#PPPM-11411 "The error message that appears when domain creation fails because a subdomain with the name ‘webmail.' already exists in Plesk now clearly states the reason for the failure."
Fixed in:
- Plesk Obsidian 21 January 2020

Resolution

Please consider updating your server:

How to install Plesk updates

Workaround

If update is not possible for some reason you may try the following

workaround

Log into Plesk
Disable webmail in Plesk > Service Plan > <service_plan> > Mail > uncheck Webmail
Create the domain again in Plesk > Domains > Add domain Using the Service Plan with disabled Webmail.

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