Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

Migration from 12.x to Obsidian fails: Element 'wordpress-instance'. This element is not expected

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4 comments

  • Avatar
    Hussain Misbah

    --Urgent!--

    Hi,

    Im facing this error while trying to migrate a domain from Plesk 12.0.18 for Windows to Obsidian 18.0.28 for windows. What to do?

    Thanks

     

     

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    Yulia Plokhotnikova

    @Hussain Misbah

    Please create a ticket at support.plesk.com so that we check the issue.

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  • Avatar
    Hussain Misbah

    Hello Ivan,

    My server is a windows server, this article is for linux server. For the linux server this issue is resolved via the mentioned resolution. Now i am facing this error from my windows plesk server and in need of a resolution for a plesk for windows server.

    Thanks

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    Ivan Postnikov

    Hello Hussain Misbah

    Have you tried the workaround from the "Resolution" section?

    What's the result?

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