Plesk for Windows
Plesk for Linux
kb: bug
ext: wptk
ABT: Group B
Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
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It is not possible to log in to WordPress admin dashboard neither from Plesk, nor from WordPress login page.
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The following line exists in the wp-config.php file at Domains > example.com > File Manager:
CONFIG_TEXT: define("COOKIE_DOMAIN", "example.com");
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It is not possible to reset a WordPress admin password at Domains > example.com > WordPress > Setup.
Cause
This is WordPress Toolkit bug with ID EXTWPTOOLK-2004, which will be fixed in future product updates.
Resolution
As a workaround:
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Go to Domains > example.com > File Manager and open the wp-config.php file.
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Remove the following line:
CONFIG_TEXT: define("COOKIE_DOMAIN", "example.com");
-
Apply the changes.
Comments
3 comments
This did not fix my issue.
Hello,
Probably you faced another issue please create a ticket for further investigation:
https://support.plesk.com/hc/en-us/articles/213608509
I removed these lines in my PHP Settings, which I had added :) before
Additional configuration directives
.... and I could Login from PLESK
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