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[FIXED BUG] "Website Importing" doesn't work. Nothing happens when clicking on "OK" button

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Pavel Rozental
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Symptoms

Unable to import site Subscriptions > examples.com > Website Importing > OK.
Nothing happens. It just stay on the same page with "OK" button.

Cause

Product issue:

  • #PMT-4694 "Website import can now be again launched."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

As a workaround:

  1. Login to Plesk
  2. Go to Subscriptions > examples.com > Website Importing > Switch to advanced mode.
    Specify:
    Connection type - FTP
    Get list of files mode - FTP/SSH
    Way to transfer files - Automatic
    FTP server charset - UTF-8

     Indexable text here

Comments

1 comment

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  • Avatar
    ChaseRaz 🧢⏳

    The FTP server charset field highlights in red and says that the field is not supported, but the workaround still works.

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