[FIXED BUG] Mail quota warnings are not sent on Plesk server

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    Nelson Leiva

    Hi Digital Connect,

    You may find errors or related entries in the /var/log/maillog. If you aren't able to find anything I suggest opening a ticket with our support department for further investigation

    https://support.plesk.com/hc/en-us/articles/213953025-How-to-get-support-directly-from-Plesk-

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    Digital Connect

    Thanks Vladimir for your help, but the mails are still not being sent (the mailbox is at 98%). I've upgraded Plesk 17.5 to Obsidian 18.0.27 round about 2 weeks ago and installed the latest update today. Since the last 2 weeks i tried to disable and enable the setting, checked the Config (/etc/dovecot/conf.d/20-plesk-quota-warning.conf) but the warnings still not sent.

    If i just execute the script (/usr/lib/plesk-9.0/send-quota-warning) the mails sent without any problems..

    - When should the warnings normally be sent? Once a day at xx o'clock? If a new mail comes in?

    - Where can i check for errors? Maybe any Log file i can look for?

     

    Setup:

    - Ubuntu 16.04

    - Plesk 18.0.27

    - Mailserver: Postfix 3.4.8 + Dovecot 2.3.10

     

    Any help would be appreciated. Thanks in advance!

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