Symptoms
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The Plesk interface is accessed on a mobile device via the Plesk Mobile app (More > Open Plesk).
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The following error is shown instead of graphs in the menu Advanced Monitoring:
PLESK_INFO: {"error":"access_denied","message":"The resource owner or authorization server denied the request.","hint":"Plesk session is not initialized"}
Cause
The bug in the Advanced Monitoring extension EXTPLESK-1384. It is planned to be fixed in one of the future releases of the extension.
Resolution
Until the bug is fixed, use the workaround: access the Plesk interface on mobile devices via web browsers, not via the Plesk Mobile app.
Comments
2 comments
Product version: Plesk Obsidian 18.0.20.2
OS version: Ubuntu 18.04 x86_64
Build date: 2019/11/01 13:00
In plesk control panel, no mobile,same problem
Hello @Rubén Nogueira,
The fix for this issue is unavailable yet.
As soon as it will be fixed, the article will be updated.
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