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Extensions page is not shown in the Internet Explorer 11 in Plesk Obsidian

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Mikhail Shport
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kb: fixed kb: bug ABT: Group A

Symptoms

  • Extensions page is blank in the Internet Explorer 11 in Plesk Obsidian. Chrome and Firefox shows the page correctly.

  • Browser console shows the error:

    CONFIG_TEXT: SCRIPT5002: Function expected
    File: main.js, Line: 1, Column: 33544

    ExtensionsBlankPage.jpg

Cause

Product issue:

  • #PPP-45309 "The contents of the Extensions Catalog are now shown correctly when browsing Plesk using Internet Explorer."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

Until the fix becomes available use on of the following workarounds:

  • Use Chrome or Firefox browser.
  • In Internet Explorer move the mouse over the Extensions menu button without clicking on it to see the page preview: it shows and can open the installed extensions:
    ExtensionsPreview.jpg

Comments

2 comments

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  • Avatar
    Charles Booth (Edited )

    This is now also affecting Chrome and Firefox.

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  • Avatar
    Lev Iurev

    I've just checked it on my test set using Chrome - all works as expected. If you still experience the issue please create a ticket to our support department.

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