[BUG] Mail migration fails to/from server using SmarterMail 16.3 or higher

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    Simple Hosting GmbH

    Hello

    It's very bad didn't i see that article before we now upgraded our remote central smartermail server to the version 100 and tried for the last week to migrate the next
    server with icewarp onit to the new plesk obsidian with remote smartermail 100.

    Hope that bug is fixed very soon because till then we can not migrate any of our old server to the new servers!!

    best regards chris

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    Ivan Postnikov

    Hello @Simple Hosting GmbH,

    The bug has high priority and is expected to be fixed in the next update of Plesk Migrator.

    After it will be resolved, the corresponding note will be added to this article.

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    Simple Hosting GmbH

    Hello Ivan

    thanks for the info. And when will be the next update of the Plesk Migrator.?

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    Ivan Postnikov

    Hello @Simple Hosting GmbH,

    I'll clarify this and update

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    Ivan Postnikov

    Hello @Simple Hosting GmbH,

    According to the information I've received, it's expected in the nearest few weeks.

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    Simple Hosting GmbH

    Hello Ivan

    That's great to hear because we had to stop all our migrations. plese just update that information as soon as the fix or update is available.

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    Simple Hosting GmbH

    Hello Ivan

    Any news here? We need it now solved quite quickly because all our migrations are pending on that! how to escalate it?

    best regards chris

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    Ivan Postnikov

    Hello @Simple Hosting GmbH,

    No news about the issue so far but the issue recently was additionally escalated as critical for other clients too.

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    Simple Hosting GmbH

    Hello Ivan

    Do you have any news about that? when does a fix be av.?

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    Ivan Postnikov

    Hello @Simple Hosting GmbH,

    This question was followed up this week with the team in charge.

    According to the information I have, no specific time frame at the moment due to difficulties with interconnected tasks but the issue has a high priority for the RnD due to its impact. 

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    Simple Hosting GmbH

    Hello

    Since almost 3 month we can not migrate any old windows hosting server to newer ones because of that problem. for us it's quite urgent that we can go on and move all our servers towards plesk obsidian servers with centeral smartermail 100. i really hope that this get's solved soon.

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