Symptoms
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Plesk shows the following error:
PLESK_ERROR: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/webmail/webmail.php, error = Template_Exception: [Template_Variable_Server_WebServer] Wrong variable to subsitute: os file: /usr/local/psa/admin/plib/Template/Processor.php
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Atmail webmail is used for domains from MySQL query below:
# plesk db "select name from domains where id in (SELECT objectId FROM Configurations WHERE status='error' and description like '%Wrong variable to subsitute: os file%') ;"
Cause
Atmail Open is supported by both Plesk for Linux and Plesk for Windows, versions until 11.5.
Resolution
- Log into Plesk.
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Switch to another webmail for domains from the MySQL query under Domains > example.com > Mail Settings > Webmail.
Note: install additional webmail if required How to install and manage webmail in Plesk?
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