How to manage mail autodiscover in Plesk Obsidian?

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    Alexander Koch

    Ok that sounds pretty nice, but what i have to change in DNS or so if the plesk server isnt my DNS Server.

    Do i have to make subdomains like autodiscover.domain.tld and autoconfig.domain.tld and give them a A-Record to my Plesk Server, or how that all work?

     

    greetz Alex

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    Anton Maslov

    Hi Alexander, should work right away after you enable it basically, because Outlook and Thunderbird do requests to URLs like https://<domain>/autodiscover/autodiscover.xml and  https://<domain>/mail/config-v1.1.xml?emailaddress=<address. Means you don't need record autodiscover.domain.tld, you just need your A record for domain.tld

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    TomBob

    Obsidian 18.021 #3

    Thunderbird works perfect

    Outlook 2016 doesn't

    Android 5.1.1 doesn't

    Will test further in the next few days. Running the tests as above to verify show the correct result. Done some research, but couldn't find a reason. Any pointers?

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    Ivan Postnikov

    Hello,

     Parahoster / Thibaut Robert

    Could you, please, provide more information about what you're trying to achieve so that we could make sure that the answer is precise?

    TomBob

    Are there any errors displayed in Outlook or Android mail client? Also, it's worth checking /var/log/maillog

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    Parahoster / Thibaut Robert

    Hey Ivan Postnikov,

    Yeah no problem.

    For exemple.

    One of my client use his domaine : www.exemple.com and when he try to configure by his mail software (like outlook). The discover show info like this

    Input : exemple.com:993

    Output : exemple.com:465

     

    But I need to customize this data for using my correct server certificat as : myserver.com:465 ans myserver.com:993

    Where Can I change this parameter of the autodiscover ?

    Thanks

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    Ivan Postnikov

    Hello Parahoster / Thibaut Robert

    As I can see, you've already submitted a ticket to us to check this in detail.

    Here's the reply from our agent:

    In order to change default parameters, you should edit the file which the mail client requests during the process.

    The file is different for thunderbird or Outlook.

    • Outlook sends a POST HTTP request (example) to https://<domain>/autodiscover/autodiscover.xml

     

    • Thunderbird sends a GET HTTP request to https://<domain>/mail/config-v1.1.xml?emailaddress=<address> or https://<domain>/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=<address>


    On this page you have examples containing the same information: How to manage mail autodiscover in Plesk Obsidian?

    In case of additional issues/questions, feel free to reply back to the ticket.

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