Applicable to:
- Plesk Obsidian for Linux
Symptoms
-
Unable to remove old default certificate after creating a new default certificate in Tools & Settings > SSL certificates:
PLESK_ERROR: Unable to remove SSL/TLS certificates.
One of the certificates you are going to delete is used for securing the mail server. -
Plesk was installed with the following option
--install-component msmtpvia CLI.
-
Eventhough Plesk was intalled without a Mailserver the default certificate is assigned to the Mailserver in database:
# plesk db "select * from ServiceNodeConfiguration where serviceNodeId=1 and section='mailServer' and name='inbound_ssl'"
-----------------------------------------+
serviceNodeId section name value
-----------------------------------------+
1 mailServer inbound_ssl true
-----------------------------------------+
1 row in set (0.00 sec)# plesk db "select * from ServiceNodeConfiguration where serviceNodeId=1 and section='mailServer' and name='inbound_ssl_cert_id'"
-------------------------------------------------+
serviceNodeId section name value
-------------------------------------------------+
1 mailServer inbound_ssl_cert_id 2
Cause
Product issue:
-
#PPP-44652 "If Plesk was installed without the mail server (MSMTP), the default SSL/TLS certificate can now be removed."
Fixed in:- Plesk Obsidian 22 October 2019 (Linux)
Resolution
Workaround
If update is not possible for some reason you may try the following
-
Connect to the server via SSH.
-
Access Plesk database with
plesk db: -
Remove old default certificate from database:
MYSQL_LIN: delete from ServiceNodeConfiguration where serviceNodeId=1 and section='mailServer' and name='inbound_ssl';
MYSQL_LIN: delete from ServiceNodeConfiguration where serviceNodeId=1 and section='mailServer' and name='inbound_ssl_cert_id';
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