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[BUG] Plesk operations fail with: 1054 Unknown column 'rnameType' in 'field list'

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Ekaterina Babenko
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Plesk Onyx 17.8 for Linux Plesk Onyx 17.8 for Windows kb: bug ext: migrator

Applicable to:

  • Plesk Onyx 17.8 for Linux
  • Plesk Onyx 17.8 for Windows

Symptoms

  • Plesk 17.8 is installed;

  • When clicking Domains or logging into Plesk, the following error message appears:

    PLESK_ERROR: DB query failed: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'rnameType' in 'field list', query was: select id, name, displayName, email, status, syncRecords, syncSoa, type, ttl, ttl_unit, refresh, refresh_unit, retry, retry_unit, expire, expire_unit, minimum, minimum_unit, serial, serial_format, external_id, rnameType from dns_zone where id=47

  • On attempt to restore backup the error like below appears:

    PLESK_ERROR: Element 'dns-zone', attribute 'rnameType': The attribute 'rnameType' is not allowed.

  • The following error occurs when migrating to Plesk Onyx 17.8:

    CONFIG_TEXT: Unable to create subscription 'example.com'.
    An error occurred during domain creation: Unable to load object of type PhDomain with id=1: Unable to update domain data: DB query failed: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'rnameType' in 'field list', query was: ...

  • When running plesk repair db, the utility shows the error:

    # plesk repair db -n
    ...
    Checking the structure of the Plesk database
    Column rnameType is absent in the table dns_zone .................. [ERROR]
    ...

  • Unable to retrieve DNS records of a domain via a command-line interface:

    # plesk bin dns --info example.com
    DB query failed: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'rnameType' in 'field list', query was: select `id`, `name`, `displayName`, `email`, `status`, `syncRecords`, `syncSoa`, `type`, `ttl`, `ttl_unit`, `refresh`, `refresh_unit`, `retry`, `retry_unit`, `expire`, `expire_unit`, `minimum`, `minimum_unit`, `serial`, `serial_format`, `external_id`, `rnameType` from `dns_zone` where `id`=1 exit status 1

Cause

The column rnameType is missing from dns_zone table because the database scheme migration was not performed correctly by a Micro-Update.

This is a Plesk bug with ID PPPM-9351, which is planned to be fixed in Plesk updates.

Resolution

 

For Plesk on Linux

 

  1. Connect to the Plesk server via SSH

  2. Reinstall Plesk updates:

    # plesk installer update --repatch

  3. If the steps above didn't help, repair the Plesk installation:

    # plesk repair all -y

 

For Plesk on Windows Server

 

  1. Connect to the Plesk server via RDP

  2. Start a command prompt as an Administrator and run the 'repair' utility to fix the Plesk database:

    C:\> plesk repair db
    ...
    Checking the structure of the Plesk database

    Column rnameType is absent in the table dns_zone .................. [ERROR]
    Repair table 'dns_zone'? [Y/n] y
    Creating a database dump ........................................ [OK]
    Repairing table 'dns_zone' ...................................... [FIXED]

  3. If the steps above didn't help, repair the Plesk installation:

    C:\> plesk repair all -y

 

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