Backup to Cloud Pro license has been purchased but extension is not present in Extensions and now shown under additional license keys

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    Sohail Rahim

    yeh absolutely fantastic. after purchasing this extension, it updates your licence and you get locked out of power user mode.

    it locks your profile in service provider mode, and you're screwed. you can't see all your domains. thanks, guys!

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    Anton Maslov

    Hello Sohail, 

    This happens because partner from whom you purchased main Plesk license configured settings that way, execute the below command from SSH to unlock: plesk bin poweruser --on -simple false -lock false

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    Michele Almieri

    Ho acquistato una licenza per il mio plesk PLSK. di google backup ma non risulta nelle chiavi del mio plesk. COme faccio ad installarla che non ho neanche le chiavi di licenza della licenza Backup Google?

    Pagato abbonamento annuale !

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    Ivan Postnikov

    Hello Michele Almieri

    Try retrieving the key at Tools & Settings > License Management > Retrieve Keys.

    In case this wouldn't help, consider contacting support https://support.plesk.com/hc/en-us/articles/213608509 using the Backup to Cloud Pro license, which should look like EXT.XXXXXXXX and may be found at Tools & Settings > License Management > Additional License Keys

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